Have questions? We've got answers.
Whether you’re a new parent exploring Tiny Steps or a current family looking for clarification, this section covers our most frequently asked questions and important policies.
Frequently Asked Questions:
What are your hours of operation?
Our centers are open Monday–Friday from 7:00 AM – 6:00 PM.
Do you offer part-time care?
Yes! We offer both full-time and part-time options to meet your family’s needs.
How do I make payments?
We accept cash, money orders, Zelle, 4CS, and other approved methods. Payments can also be made through Brightwheel.
What is your sick policy?
Children showing symptoms of illness must stay home. A doctor’s note may be required for return. See full health policy in the Parent Handbook.
Do you provide meals and snacks?
Yes! We offer nutritious meals and snacks daily at no additional cost.
How do I communicate with my child’s teacher?
We use Brightwheel for daily updates, messages, and photo sharing.
Key Policies Include:
Attendance & Absence
Tuition & Late Payment Fees
Drop-off & Pick-up Procedures
Health & Safety Guidelines
Technology & Communication Policy
For full details, please refer to our Parent Handbook or contact our admin team.
We’re always here to help. If your question isn’t listed, feel free to reach out!